When The Telling Room was selecting a consultant for our next Executive Director, as Board President, I wanted a consultant that would lead with DEI principles, design a process that represented all stakeholders, and navigate our organization’s communications culture...The search process Reflector Lab designed and guided energized and unified our community, culminating in hiring a qualified candidate to lead our organization’s next phase of growth. I’ve been part of more than a dozen executive searches in my career, and Kendra and Molly’s deliberate process and thoughtful design will change how I approach all my future high-stakes hire.

Tim Schneider, Board Chair Emeritus at The Telling Room

What our clients are saying

Working with Reflector Lab has been an absolute pleasure. Molly and Kendra’s genuine empathy and multi-level approach to assessment set the foundation for an incredibly cohesive strategic plan. They went above and beyond by not only providing guidance to our staff, but also making themselves available to speak to our board. Strategic planning can be overwhelming, but they made it feel manageable and even exciting.

Julia G, Development and Operations Manager at Abortion Care for Tennessee

The Reflector Lab team is highly intelligent, diligent, innovative, and compassionate. Our engagement with Kendra and Molly has truly reinvigorated our organization in a way that I didn't think was possible. With their careful guidance and insightful suggestions, our board and staff have collaborated in new ways to produce a comprehensive strategic plan that will guide our work for years to come. I am so grateful to Reflector Lab for the scaffolding that they have supplied and for the passion they have injected into our lives! We have made so much progress thanks to their caring consulting.

Kristin Vladmanis, President of the Board of Directors at the Children's Museum and Theatre of Maine

My experience with Reflector Lab has been eye-opening, professional, and rewarding. From our first initial meeting, I felt a strong sense of trust and capability. Thank you so much Molly and Kendra for sharing your expertise and professionalism with us.

Ekhlas Ahmed, Board member at The Telling Room

Kendra and Molly bring incredible insight and experience from working within the non-profit world themselves. Their ability to coach a diverse group of board members and staff into real reflection was inspiring.

Paul Fitzgerald, Executive Director at Friends of Big Marsh

We knew the team at Reflector Lab would bring in strong expertise and strategy when they were hired. Even with our high expectations at the outset, Kendra and Molly's work with our team far exceeded what we thought possible. They came in with open minds and curiosity about our current systems and our pain points. After gathering information, they proposed and developed intuitive, highly functional systems and tools, helping us build capacity in every department of our organization and our inter-departmental work.

Frances Martin, Director of Operations at 826 Michigan

Our Board spent six months this year completing a three-year Strategic Plan. Through Kendra’s leadership and knowledge of the strategic planning process, Shared Beat now has a mission-aligned path forward encompassing our goals, objectives, action steps, and benchmarks for success through 2025. I appreciate Reflector Lab’s expertise and guidance which has positioned Shared Beat for a more impactful future.

Donette Bisett, Board President at Shared Beat

Selected Client List

Reflector Lab led our executive director search with diligence, rigor, and sensitivity to our stakeholders. They helped us build a joint board and staff decision-making process and stay true to it throughout the search. In the end, we made a fantastic hire through an inclusive process and we are feeling confident about our leadership transition.

Al Onkka, Board President at 826 MSP